TERMS AND CONDITIONS
Wubatl
Date: April 7, 2026
OVERVIEW
Welcome to Wubatl. The terms "we," "us," and "our" refer to Wubatl Gesbr. Wubatl operates this shop and website, including all associated information, content, features, tools, products, and services, to provide you, our customer, with a curated shopping experience (the "Services"). Wubatl is operated on Shopify, which allows us to provide the Services to you.
The following terms and conditions, as well as all policies referenced herein (these "Terms and Conditions" or "Terms"), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully. By visiting or using our Services or interacting with our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms and Conditions or the Privacy Policy, you should not use or access our Services.
SECTION 1 – SCOPE AND CONTRACTING PARTNERS
These Terms and Conditions apply to all orders placed through our online shop by consumers and businesses.
The contracting partner is:
Wubatl Gesbr
Berggasse 8
8130 Frohnleiten
Austria
Email: info@wubatl.com
Deviating terms and conditions of the customer are not recognized, unless we expressly agree to their validity in writing.
SECTION 2 – ACCESS, USE AND ACCOUNT
By using our Services, you represent that you are legally capable under the law applicable to you. If you create a customer account, you are obliged to keep your details complete, correct and up-to-date.
The use of the Services, including accessing or shopping in our online shops, may require certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide to us is accurate, current, and complete, and that you have all necessary rights to provide this information.
You are responsible for the confidentiality of your access data and for all activities that occur under your account.
We reserve the right to suspend accounts or reject orders if there is concrete evidence of misuse, incorrect information, or unlawful conduct.
SECTION 3 – OUR PRODUCTS
We endeavor to display our products and services in our online shop as accurately as possible. However, especially for colors, materials and surfaces, deviations may occur due to screen displays, device settings or lighting conditions.
Product images and descriptions are for illustration purposes. Minor deviations customary in trade do not constitute a defect, provided that the contractually owed quality and usability are not impaired.
All product descriptions, prices and other information may be adjusted by us at any time, insofar as this is factually justified and already concluded contracts are not affected thereby.
We reserve the right to remove products from the range or limit quantities per order, insofar as this is factually justified.
SECTION 4 – ORDERS AND CONCLUSION OF CONTRACT
The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding invitation to place an order.
By clicking the "Buy" button, you place a binding offer to conclude a purchase contract for the products contained in the shopping cart.
After receipt of your order, you will receive an automatic confirmation by email, which merely documents that your order has been received by us. This confirmation of receipt does not yet constitute acceptance of the offer.
The contract is only concluded when we accept your order by a separate order confirmation email or dispatch the goods to you.
We reserve the right to reject orders if there is a factual reason, particularly in case of unavailability of goods, obvious pricing errors, suspicion of misuse, or incorrect customer data.
If we do not accept an order, any payments already made will be refunded immediately.
SECTION 5 – PRICES, PAYMENT AND INVOICING
All prices stated in the shop are in Euro and include the statutory value-added tax, unless otherwise stated.
In addition to the purchase price, shipping costs, and possibly customs duties, import taxes, or other country-specific fees may apply. These will – if collected by us – be shown in the ordering process. For deliveries outside the European Union, additional duties may apply in the destination country, which are to be borne by the customer.
Payment is made via the payment methods offered in the shop. We reserve the right, in individual cases, to exclude certain payment methods or to offer only certain payment methods.
You undertake to provide all information necessary for payment completely and correctly and to keep your data up to date.
We are entitled to send invoices electronically.
SECTION 6 – RETENTION OF TITLE
The delivered goods remain our property until full payment.
SECTION 7 – SHIPPING AND DELIVERY
We deliver to the delivery address provided during the ordering process.
Shipping costs and delivery options
Austria
- Standard shipping: EUR 5.00
- Express shipping: EUR 10.00
- Free shipping for orders over EUR 80.00
EU countries
- Standard shipping: EUR 8.00
- Express shipping: EUR 14.00
- Free shipping for orders over EUR 100.00
Outside the EU
For deliveries outside the EU, additional customs duties, taxes, or fees may apply, which are to be borne by the customer.
Delivery times
The delivery times stated in the shop or during the ordering process are estimates. Delays may occur, especially due to high order volumes, transport service providers, customs clearance, or events beyond our control.
Should a product not be available or should delivery be significantly delayed, we will inform you.
Partial deliveries are permissible, provided they are reasonable for the customer.
If the customer is a consumer, the risk of accidental loss or accidental deterioration of the goods generally passes to the customer or a third party designated by him, who is not the carrier, only upon delivery of the goods.
SECTION 8 – RIGHT OF WITHDRAWAL
Consumers generally have a statutory right of withdrawal of 14 days for distance contracts. For purchases of goods, the period generally begins on the day on which the consumer or a third party designated by him, who is not the carrier, has taken possession of the goods.
Details of your right of withdrawal, its conditions, consequences and exceptions can be found in our separate withdrawal instructions and in the sample withdrawal form, which are an integral part of these terms.
SECTION 9 – VOLUNTARY RIGHT OF RETURN (50 DAYS)
Irrespective of the statutory right of withdrawal, we grant you a voluntary right of return of a total of 50 days from receipt of the goods.
The voluntary right of return applies in addition to the statutory right of withdrawal and does not affect it.
The prerequisite for a return under the voluntary right of return is that the goods have only been inspected to the extent that would be possible and customary in a retail store. In the event of use exceeding this inspection, significant signs of wear, damage, contamination or missing accessories, we reserve the right to demand reasonable compensation for the value or to refuse the voluntary return.
The direct costs of returning the goods within the scope of the voluntary right of return shall be borne by the customer.
This voluntary right of return does not restrict your statutory rights, in particular your statutory right of withdrawal and your statutory warranty rights.
SECTION 10 – REFUNDS
Insofar as a statutory withdrawal has been effectively exercised, we will refund all payments received from you, including shipping costs to the extent provided by law, without undue delay and at the latest within 14 days. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
For the refund, we generally use the same payment method that you used for the original transaction, unless expressly agreed otherwise.
SECTION 11 – WARRANTY
The statutory warranty applies.
For purchases of goods by consumers, the warranty period for movable goods is generally two years from delivery.
If the delivered goods are defective, the statutory provisions apply. Whether improvement or replacement, price reduction or cancellation of the contract is initially considered depends on the applicable statutory provisions.
Any additional guarantees granted by us or the manufacturer only exist if they are expressly designated as such and declared separately. The statutory warranty remains unaffected by any guarantee.
SECTION 12 – WEBSITE USE AND INTELLECTUAL PROPERTY
Our Services and all content contained therein, in particular texts, images, graphics, logos, designs, product presentations, videos, trademarks and other materials, are protected by copyright, trademark law or other legal provisions.
The use of the website is permitted exclusively for private, lawful purposes. Without our prior written consent, content from the website may not be reproduced, distributed, made publicly accessible, edited or used commercially, either in whole or in part.
All rights not expressly granted are reserved by us or the respective rights holders.
SECTION 13 – OPTIONAL TOOLS AND THIRD-PARTY PROVIDERS
Within the scope of our Services, functions, tools, or content from third-party providers may be integrated or linked. For such external offerings, the terms and conditions and privacy policies of the respective third-party provider apply.
Insofar as we refer to third-party tools or content or enable their use, this is done without assuming any guarantee for their permanent availability, freedom from errors, or legality, to the extent permitted by law.
SECTION 14 – EXTERNAL LINKS
Our website may contain links to external websites or third-party platforms. The respective operators are solely responsible for their content, data protection practices, and terms.
The use of such external offerings is at your own risk.
SECTION 15 – RELATIONSHIP WITH SHOPIFY
Our shop is operated on Shopify. Shopify provides the technical infrastructure through which we can offer you our services.
All purchase agreements for the products offered in our shop are concluded exclusively between you and Wubatl Gesbr. Shopify is not a contracting party for purchase agreements concluded through our shop.
For more information on how Shopify processes personal data, please refer to our Privacy Policy and Shopify's Privacy Information.
SECTION 16 – DATA PROTECTION
All personal data that we collect and process through our services are subject to our Privacy Policy in its current version.
By using our services, you confirm that you have taken note of our Privacy Policy.
SECTION 17 – FEEDBACK, REVIEWS AND USER CONTENT
If you submit ratings, reviews, suggestions, ideas, comments, or other content to us, you grant us, to the extent legally permissible, a non-exclusive, unlimited in time and space right to use this content for the purpose of presenting, publishing, promoting, and improving our products and services.
You affirm that you are entitled to submit such content and that no third-party rights are violated thereby.
We reserve the right not to publish or to remove illegal, offensive, misleading, or otherwise inappropriate content.
SECTION 18 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions, particularly with regard to product descriptions, prices, promotions, shipping costs, delivery times, or availability.
We reserve the right to correct obvious errors at any time and to update information. Already concluded contracts remain unaffected, unless there is a legal reason for challenge or withdrawal.
SECTION 19 – UNLAWFUL USES
You may only use our services for lawful purposes. Any use that is prohibited is, in particular,
- that violates applicable law,
- that infringes the rights of third parties,
- that impairs our shop, our systems or our security measures,
- that serves the automated reading, scraping or abusive data collection,
- that distributes malware, spam, phishing or other harmful content.
We reserve the right to restrict or block access to our services in the event of violations.
SECTION 20 – AVAILABILITY OF SERVICES
We endeavor to ensure the most uninterrupted availability of our website possible. However, temporary restrictions or interruptions may occur, particularly due to technical maintenance, security updates, force majeure, or external disruptions.
To the extent permitted by law, we assume no guarantee for the website's availability at all times and without interruption.
SECTION 21 – LIABILITY
We are liable without limitation for damages based on intent or gross negligence, as well as for damages resulting from injury to life, body or health.
In the event of slight negligence in breaching essential contractual obligations, we shall only be liable for the typical, foreseeable damage. Essential contractual obligations are those whose fulfillment is essential for the proper execution of the contract and on whose observance the customer may regularly rely.
Otherwise, our liability is excluded to the extent permitted by law.
Liability under mandatory statutory provisions, in particular under the Product Liability Act, remains unaffected.
SECTION 22 – FORCE MAJEURE
We assume no liability for delays or performance failures due to events beyond our reasonable control. These include, in particular, natural disasters, pandemics, war, strikes, government measures, transport disruptions, customs delays, power or internet outages.
SECTION 23 – SEVERABILITY CLAUSE
Should any provision of these Terms and Conditions be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
SECTION 24 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right shall not constitute a waiver of such right.
These Terms and Conditions, together with our Privacy Policy, Right of Withdrawal Information, and all other expressly incorporated policies, constitute the entire agreement between you and us regarding the use of our Services and purchases in our shop.
SECTION 25 – ASSIGNMENT
You may not transfer rights and obligations from the contract concluded with us to third parties without our prior written consent.
We are entitled to transfer our rights and obligations from the contractual relationship to a third party, insofar as your mandatory statutory rights are not thereby impaired.
SECTION 26 – GOVERNING LAW
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
For consumers, this choice of law applies only insofar as the protection afforded by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.
SECTION 27 – PLACE OF JURISDICTION
For disputes with entrepreneurs, to the extent permitted by law, the competent court at Wubatl's registered office shall have jurisdiction.
For consumers, the statutory places of jurisdiction apply.
SECTION 28 – DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution.
We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board, unless there is a legal obligation.
SECTION 29 – CHANGES TO THESE TERMS
The current version of these Terms and Conditions is available on our website.
We reserve the right to change these terms with effect for the future, insofar as this is factually justified, particularly due to changes in the legal situation, technical changes, changes in our offer or the closure of regulatory loopholes. For already concluded contracts, the version applicable at the time of the order shall apply, unless mandatory statutory provisions stipulate otherwise.
SECTION 30 – CONTACT INFORMATION
Please direct questions about these Terms and Conditions to:
Wubatl Gesbr
Berggasse 8
8130 Frohnleiten
Austria
Email: info@wubatl.com
